Delete in the app
This is the fastest way. It works the same on iPhone and Android.
- Open Budgenie and make sure you're signed in.
- Go to the Settings tab.
- In the account section at the top, tap Delete account.
- Read the warning and tap Delete to confirm.
Your account is deleted straight away, the data on that device is cleared, and you're signed out.
Settings is only available while you have an active Budgenie Pro subscription. If your subscription has ended, or you never subscribed, use the email option below.
Can't access the app?
Email us and we'll delete your account for you. Please send the email from the address your Budgenie account uses, and tell us whether you sign in with Apple or Google.
Email a deletion request to support@budgenie.app
We process requests within 30 days and email you when it's done. If we can't match the request to an account, we'll ask you to confirm it's yours before deleting anything.
If you used Apple's “Hide My Email”, your account uses a private relay address (ending in privaterelay.appleid.com). Writing from your normal address is fine too; just tell us so we can verify it with you.
What gets deleted
- Your Budgenie account: the sign-in record, email address, name and profile picture link.
- All of your budget accounts (wallets).
- All of your categories and their budgets.
- All of your transactions, including amounts, dates and notes.
- All of your savings goals.
- Your synced settings: currency, language, appearance and monthly budget.
- The copy of your data on the device you delete from.
Everything is removed from our database together, as soon as you confirm. This cannot be undone.
What isn't deleted, and what to do yourself
Your subscription keeps running
Deleting your account does not cancel your subscription. Apple and Google manage billing, so please cancel it yourself, ideally before you delete your account:
- iPhone: App Store subscriptions
- Android: Google Play subscriptions
Other devices
The app clears your data only on the device you delete from. If you were also signed in on another phone, that phone keeps its local copy until you uninstall Budgenie there. Signing out alone doesn't remove it.
Purchase records
Apple, Google and our subscription provider, RevenueCat, may keep records of your purchases where they need them for billing, tax, fraud prevention or legal reasons. These records hold your purchase history and an account ID, not your budget data.
Your exports
Any CSV files you exported are yours and stay wherever you saved them. Delete them yourself if you no longer need them.
Timing
- In the app: immediate. Your account and data are deleted as soon as you confirm.
- By email: within 30 days of your request.
More information
For how we handle your data in general, read our Privacy Policy. Questions? Email support@budgenie.app.